What training methods are commonly used at Panda Express?

The selection of on-the-job training, online modules, and classroom sessions as an effective training method at Panda Express encompasses a comprehensive approach to developing employees' skills and knowledge. On-the-job training allows new team members to learn directly in the restaurant environment, which helps them gain practical experience while being guided by experienced colleagues. This hands-on practice is crucial in the fast-paced restaurant setting where immediate application of skills is necessary.

Online modules offer the flexibility to learn at one's own pace, covering vital topics such as food safety, customer service, and company policies. These resources can be accessed anytime, aiding employees in reinforcing their knowledge and understanding of essential procedures. Additionally, classroom sessions can facilitate structured learning environments where teams can engage in discussions, role-playing, and interactive learning about the company's values, culture, and operational standards.

By combining these various training methods, Panda Express ensures that employees are well-rounded in both theoretical knowledge and practical skills, leading to better performance and customer satisfaction in their roles.